Frequently Asked Questions

Everything you need to know about shopping with storeup2you

How long does shipping take for my beauty products?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally take 7-14 business days.

Are your products cruelty-free and authentic?

Yes, we guarantee that 100% of our products are authentic and sourced directly from authorized distributors. We prioritize stocking brands that adhere to cruelty-free manufacturing standards.

What is your return policy for opened cosmetics?

For hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.

How can I track my storeup2you order?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer samples with every purchase?

We love letting you try new things! Every order over $50 includes two complimentary deluxe samples of our best-selling skincare or makeup products.